General Questions

What is WaMi?

WaMi is a service based in Ghana that connects private car owners with professional, vetted drivers on demand. Whether you need a driver for a few hours, a full day, or a permanent arrangement, WaMi provides a safe and reliable solution.

How does it work?

You can book a driver through our app in a few simple steps: select your service type (e.g., On-Demand, Scheduled), provide trip details, and confirm. We then match you with a qualified driver who will come to your location to drive your car.

Is this service available everywhere in Ghana?

Currently, our services are primarily focused in Accra and surrounding areas. We are actively working on expanding to other regions. Please check the app for service availability in your location.

Booking & Payments

What are the different types of services I can book?

We offer several packages to suit your needs:

On-Demand: For immediate or short-notice trips.
Scheduled: Book in advance for a specific date and time, often at a discounted rate.
Captain for the Night: A flat-rate service for your evening outings.
Permanent Driver: For long-term or full-time driver needs.

How is the pricing calculated?

Pricing depends on the service. On-Demand and Scheduled services are typically billed hourly, while "Captain for the Night" is a flat fee. You can see the estimated cost before you confirm your booking. Permanent driver pricing is discussed on a case-by-case basis.

What payment methods do you accept?

We support various cashless payment methods, including mobile money and credit/debit cards, for a seamless experience.

Safety & Drivers

Are the drivers trustworthy?

Absolutely. Your safety is our top priority. All WaMi drivers undergo a rigorous vetting process, which includes a background check, a practical driving test, and mandatory training on our safety protocols and customer service standards.

What happens if there's an emergency during the trip?

Both the customer and driver have access to a Panic Button within the app. Activating it sends an immediate alert to our 24/7 support team, who will take swift action to ensure your safety.

Is my vehicle insured during the service?

While our drivers are professionally trained, your personal vehicle insurance is the primary coverage for your car during the service period. WaMi maintains its own insurance for liabilities related to our service provision.